Conditions of Age

If you decide to travel with Thrilling Thai Tours please check the age restrictions on our different packages. Youngest limit we have in one of our tours is +1 years old. Although there is no age limit on how old you can be we recommend different packages for different ages. If you have any questions about this please don’t hesitate to ask us at [email protected]

Booking Policy

You book your Thrilling Thai Tour trip online or over the phone. You can pay by credit or debit card.  Once we have received payment one of our team members will be in contact with you to help you with anything else you may need, we will also send you an email receipt of your payment, and an email with necessary details about your trip.

Payment policy

Plan when you’re about to travel with us!

You must do your booking and pay 100% of the costs of your tour at least 1 day before the tour starts.

Date Changes

Plans sometimes change and that’s no problem, so if you wish to change your group date after making a booking then just let us know at least 2 days before the start date.

Also, whilst we will always do our best to accommodate, please be aware that we cannot guarantee availability of other start dates at short notice. Start date changes are limited to one per person, if you need to change again a second time then the refund policy applicable to cancellations will apply.

 

If you wish to change your flight departure or return date you will be subject to the Terms & Conditions of your travel agent or airline.

Cancellations and Refunds

If you need to cancel your booking with Thrilling Thai Tours you will need to notify us in writing by mail or e-mail. If you cancel your booking the following charges will apply:

  • For cancellations received less than 48 hours prior to departure full payment will be lost.
  • All no shows customer will lose full payment
  • If you don’t provide your hotel name we can not pick you up and the tour will be cancelled, full payment will be lost.
  • Cancellations made 3 days or more before the tour starts, you will get 100% refund.

No cancellation fees will be waived as a result of the following:

  • Injury or sickness. (you’ll need to send us a original medical documentation from your doctor)
  • Climatic, social or political problems.

All term & conditions and prices contained herein may be changed without prior notice.

However, you may be able to have any cancellation fees refunded by your Travel Insurance company – subject to their terms.

 

If we cancel your booking:

 

We reserve the right to cancel the programme. However, if we cancel your booking, 100 % of the cost will be refund.

Travel documents and Insurance

It is your responsibility to make sure you have all the required documentation and identification required for entry, departure and travel to Thailand. This includes a valid passport and all travel documents required by the relevant governmental authorities including all visas, permits, vaccination and insurance.

Security Policy

Payment is 100% secure, when purchasing from Thrilling Thai Tours your financial details are passed through a secure server using the latest 128-bit SSL encryption technology. If you have any questions regarding our security policy, please contact us [email protected]